Privacy Policy

Effective Date: May 2, 2017

The www.commandiv.com website is operated by Commandiv LLC and its affiliates (collectively, “we” or “us”). This Privacy Policy applies to www.commandiv.com and any other website, including our blog located at blog.commandiv.com, offered by us, which references or links to this Privacy Policy (collectively, the “Site”).

Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information. Your use of the Site reflects your acceptance of this Privacy Policy and its Terms of Use. If you disagree with any portion of this Privacy Policy or the Terms of Use, your sole remedy is to immediately discontinue using the Site.

What personal information do we collect from the people that visit our Site?

“Personal information” is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

The personal information you may be asked to enter and we may collect on our Site includes your full name, e-mail address, mailing address, phone number, date of birth, and social security number.

When do we collect information?

We collect information from you when you register on our Site or enter information on our Site.

Do we collect information from third parties?

Yes. We may receive information about you, including personal information, from third parties. We may combine the information we receive from these third parties with information we collect through our Site. If we do so, we will apply this Privacy Policy to personal information received, unless we have disclosed otherwise.

How do we use your information?

We may use the information we collect from you for a variety of business purposes, including:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our Site in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails regarding our services.
  • To administer and protect the Site.

How do we share information?

We do not sell your personal information to third parties. Except as disclosed in this Privacy Policy, we do not transfer your personal information. We may use or disclose your personal information and other information with website hosting partners, security partners, and our third-party broker-dealer and clearing firms who assist us in operating our Site, conducting our business, or servicing you, and to protect the security and integrity of our Site. We may also release your information if requested by law enforcement, or if we are required to do so by law, treaty, regulation, subpoena, court order, or by a government entity. We may disclose your information if it is necessary to enforce our Site policies, or protect ours or others’ rights, property, or safety.

We reserve the right to transfer any information we have about you in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our business.

We may use or disclose non-personally identifiable visitor information to other parties for marketing, advertising, or other similar uses.

How do we protect visitor information?

We take reasonable security precautions, including physical, electronic and managerial procedures, to maintain the safety of your personal information.

All financial transactions are processed through third parties and are not processed on our servers.

Due to the design of the Internet and other factors outside our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties.

How do we use “cookies” and similar technologies?

There are various technologies, including “cookies”, which automatically or passively collect information about how the Site is accessed and used. We refer to this information as traffic data. Traffic data may include browser type, device type used to access the website (i.e., computer or mobile device), user browsing time, geographical data, unique number assigned to identify such device, operating system, application version, click path taken through the Site, your use of features or applications on the Site, and other publicly available information. Traffic data may be used to provide you with tailored information from a Site. Traffic data is generally non-identifying, but if we associate it with you as an identifiable person, we will treat it as personal information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable or opt out of cookies, please be aware that some features or services on our Site may be disabled and some of our services may not function as intended, and you may not have access to all the services and features we may offer.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our Site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites. Once you have left our Site you should check the applicable privacy policy of the third party website.

Public Forums

If you post self-identifying information or other content on or through public areas on our Site, e.g., blog comments, this information is public information and is generally accessible to, and may be collected and used by, others and may result in unsolicited messages or other contact from others. You are encouraged to exercise caution when posting online self-identifying information.

Your Privacy Rights: Direct Marketing

We do not share your personal information with third parties for such third parties’ direct marketing purposes.

Do Not Track Requests; Third Party Tracking

Unless your browser settings are configured to make your online activities and publicly available information about your online activities invisible to usage analytics tolls, we do not presently have the capability to omit you from Site usage information we collect to the extent your browser only sends us a “do not track” message and does not otherwise screen you from tracking without any action on our part.

We allow third parties to track the websites you visited prior and after visiting our Site.

Children

The Site is not intended for use by children in the United States under the age of 13. We do not specifically market to children under 13 and do not knowingly collect personal information from such children. If we learn that we have collected personal information from such a child, we will take steps to delete the information as soon as possible.

Opt-Out; Updating Information

You can help us maintain the accuracy of your information by notifying us of any changes. If you have previously given your personal information to us and no longer want to be contacted, please e-mail support@commandiv.com. We may not be able to correct or update your personal information previously provided to us by third parties. If you sign up for an electronic newsletter or e-mail list, each message will include instructions on how to “unsubscribe” from that list.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email.

Your option not to receive promotional or marketing material will not preclude us from corresponding with you, by e-mail or otherwise, regarding your existing or past relationship with us and will not preclude us from accessing and viewing your personal information in the course of maintaining and improving our Site and services.

Consent to Transfer Information to the United States

The Site primarily targets users residing in the United States and is governed by and operated in accordance with the laws of the United States. We make no representation that the Site is operated in accordance with the laws or regulations of, or governed by, any other nation. If you are located outside of the United States, please be advised that any information you provide to us will be transferred to the United States and that by submitting information to the Sites, you explicitly consent to its transfer to the United States.

Changes to this Privacy Policy

We may update our policy periodically. If we make revisions to the way we collect or use personal information, we may provide notice to you of those changes by either:

  • Announcing the change on our Site, or
  • Taking such other action as we deem appropriate under the circumstances, including without limitation, posting the revised version of this Privacy Policy on our Privacy Policy Page of the Site.

Any changes to this Privacy Policy will become effective upon posting of the revised Privacy Policy. By continuing to use the Site following such changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Privacy Policy, as it may be amended periodically, in whole or in part, please do not continue using this Site.

Contact Us

By email: support@commandiv.com